How to get and configure a new WhatsApp Cloud API phone number

Learn how to get and set up a WhatsApp Cloud API number using a virtual number. Step-by-step guide to configure your account and enhance business communication.

How to get and configure a new WhatsApp Cloud API phone number

To create a new WhatsApp Cloud API number, you'll need to connect an existing number or get a new virtual number. This tutorial covers obtaining a new virtual phone number and using it to set up a new WhatsApp account.

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If you instead need to create a new WhatsApp Messenger or WhatsApp Business (app) account, check out this article.

Find a new number using 2Chat

New virtual number for WhatsApp
  • Make sure to follow the instructions on the screen to buy it, or check this tutorial that explains it in detail.
  • Once the number is purchased and activated for inbound calls, you should be able to see it inside your 2Chat account.
Purchased virtual number

Adding your new number in Meta Business Manager

Meta Business Manager for WhatsApp
  • Click on Add phone number.
  • Fill up the WhatsApp profile for your new number.
Public WhatsApp profile configuration
  • Add the number you purchased from 2Chat.
  • Open the new number from the list, go to Profile, then click on Send verification code.
Send WhatsApp verification code
  • Choose Phone call.
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Make sure you are logged in at app.2chat.io before clicking on Next. You will receive the activation call there.
Phone call activation
  • A phone call will arrive at app.2chat.io where you have logged in. Answer it and take note of the activation code given.
Activation call arriving on 2Chat
  • Enter the activation code and click on Next.

Now your number is verified and ready for use!