2Chat Earns Multiple 2024 Gartner Digital Markets Awards
2Chat has received amazing awards in 2024 from platforms like Capterra, Software Advice, and GetApp, highlighting its usefulness and commitment to customer experience.
2Chat got some awesome awards in 2024! Gartner Digital Markets' big software review platforms, like Capterra, Software Advice, and GetApp, all gave 2Chat props for being super useful to users. These awards were a big deal and appeared in many major industry reports. This proves that 2Chat is all about giving customers a great experience and a product worth using.
Capterra:
Software Advice
GetApp
Some comments from our users:
“My overall experience with 2Chat has been fantastic. The app is reliable and easy to use, and its customer service is top-notch.” [Source:Capterra]
“We had a very pleasant experience. Without a doubt, they are the best WhatsApp Web provider. They are skilled at what they do and always attentive to customer feedback.” [Source: Capterra]
“I've been using 2Chat for my small business, and it's genuinely transformed how we handle WhatsApp communication. Coming from managing everything through a regular WhatsApp Business account, this feels like upgrading from a bicycle to a car.” [Source: Capterra]
Here are some pros mentioned by customers in the reviews for 2Chat on Capterra:
- Automated Messaging with Schedulers: Customers appreciate the ability to send automated messages using schedulers, which helps streamline communication processes.
- API Integration: Users highlight the ease of using 2Chat's API to programmatically send WhatsApp messages, which is more cost-effective than other options like WhatsApp Business API.
- Flexibility and Custom Integrations: The platform is praised for its flexibility and the ability to create customizable integrations that were previously only possible with Cloud API.
- Ease of Bot Setup: Customers find it easy to set up bots using 2Chat's canvas for WhatsApp, allowing for quick and efficient responses to creators and customers.
- Integrations with Slack and Zapier: The seamless integrations with Slack and Zapier are noted as significant advantages, enhancing customer experience and streamlining workflows.
- Great Support Experience: Users commend the 6-star implementation and support experience, with the 2Chat team being responsive and helpful in addressing all inquiries and requirements.
- Simplified Support Process: 2Chat is recognized for simplifying the process of providing support and engaging with creators in the marketplace, making interactions more effortless.
About Gartner Digital Markets:
Gartner Digital Markets is the world’s largest platform for finding software and services. More than 100 million people visit Capterra, GetApp, Software Advice, and UpCity across over 70 localized sites every year to read objective research and verified customer reviews that help them confidently choose the right software and services. Thousands of B2B companies work with Gartner Digital Markets to build their brand, capture buyer demand, and grow their business.
Disclaimer:The Gartner Digital Markets badges from Capterra, GetApp, and Software Advice are trademarks and service marks of Gartner, Inc. and/or its affiliates are used herein with permission. All rights reserved. Gartner Digital Markets badges constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, Gartner, Inc. or its affiliates.